Frequently Asked Questions
Everything you need to know about the Alexander Hampton experience.
What is the standard shipping timeframe?
We offer premium worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-14 business days depending on your location.
How do I return an item for an exchange or refund?
We accept returns within 30 days of delivery. All items must be in their original, unworn condition with tags attached. Please visit our returns portal to initiate a prepaid shipping label.
How do I know which size will fit me best?
Each product page features a detailed 'Size & Fit' guide. We provide exact measurements for every garment to ensure you find the perfect Alexander Hampton fit the first time.
What materials are used in your collections?
Alexander Hampton is committed to luxury quality. We source premium materials including organic cotton, sustainable wool blends, and high-grade Italian leathers for our footwear and accessories.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You may modify or cancel your order within 60 minutes of placement by contacting our concierge team via live chat or email.
Do you offer international customs and duties coverage?
For most major regions, duties and taxes are calculated and paid at checkout so there are no hidden fees upon delivery. Please check your specific country at the shipping stage for details.